Privacy policy

Privacy Policy

Effective Date: 27 July 2026

Privacy Policy

Welcome to Decee Trading (Pty) Ltd ("Decee Trading", "we", "our", or "us"). Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and other applicable laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our websites, deceetrading.co.za and deceetrading.com, purchase products, request quotations, create an account, or otherwise interact with our business.

By accessing or using our websites, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Business Name: Decee Trading (Pty) Ltd

Website:

  • deceetrading.co.za

  • deceetrading.com

Email: deceetrading@gmail.com

Telephone: 083 986 3465

Location: Meyerton, Johannesburg, Gauteng, 1960, South Africa

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Full name

  • Company name

  • Email address

  • Telephone number

  • Billing address

  • Delivery address

  • Account login information

  • Purchase history

  • Quote request information

  • Product enquiries

  • Communication records

Technical Information

When you visit our websites, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Cookies and similar tracking technologies

3. How We Collect Information

We collect information when you:

  • Create a customer account

  • Place an order

  • Check out as a guest

  • Submit a quotation request

  • Contact us

  • Subscribe to marketing emails

  • Browse our websites

  • Complete forms

  • Communicate with our team

  • Interact with our advertisements

4. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Deliver products

  • Prepare and respond to quotation requests

  • Communicate regarding orders and enquiries

  • Provide customer support

  • Verify customer identities where necessary

  • Improve our products and services

  • Personalize your experience

  • Send marketing communications where permitted

  • Detect fraud and protect our business

  • Comply with legal obligations

  • Improve website performance and user experience

5. Quotations and Business Enquiries

Decee Trading supplies mining, engineering, industrial, lifting, conveyor, crane, and related equipment and components.

When you submit a Request for Quotation (RFQ), product enquiry, technical enquiry, or supplier request, we collect the information necessary to:

  • Understand your requirements

  • Prepare quotations

  • Recommend suitable products

  • Source products where applicable

  • Communicate with you regarding your enquiry

  • Maintain records of business communications

Submitting an enquiry does not create any obligation to purchase.

6. Customer Accounts

Customers may create an account to simplify future purchases and manage their orders.

Customers may also complete purchases using Guest Checkout without creating an account.

You are responsible for maintaining the confidentiality of your account credentials.

7. Cookies

Our websites use cookies and similar technologies to:

  • Operate essential website functions

  • Remember customer preferences

  • Improve website functionality

  • Measure website performance

  • Analyze visitor behaviour

  • Support advertising and remarketing

You may disable cookies through your browser settings; however, some website functionality may become unavailable.

8. Marketing Communications

If you subscribe to our mailing list or otherwise consent, we may send:

  • Product updates

  • Promotions

  • Industry news

  • Company announcements

  • Special offers

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.

9. Third-Party Services

To operate our business efficiently, we work with trusted third-party service providers.

These may include:

  • Shopify

  • BobPay

  • The Courier Guy

  • Meta Pixel

  • Shopify Email

  • Technology service providers

  • Website hosting providers

  • Analytics providers

  • Cloud storage providers

  • Professional advisors where required by law

These providers only receive information necessary to perform their services and are expected to safeguard your information appropriately.

10. International Data Transfers

Because our websites operate using Shopify and other internationally hosted services, your personal information may be stored or processed outside South Africa.

Where information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.

11. Information Sharing

We do not sell your personal information.

We may share your information where necessary:

  • To process payments

  • To deliver products

  • To provide requested services

  • To respond to quotation requests

  • With service providers acting on our behalf

  • Where required by law

  • To protect our legal rights

  • During a business restructuring, merger, or acquisition

12. Data Security

We implement reasonable technical and organizational security measures designed to protect your information from:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

  • Misuse

  • Destruction

Although we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.

13. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil contractual obligations

  • Provide customer support

  • Maintain business records

  • Meet legal and tax requirements

  • Resolve disputes

  • Enforce our agreements

Information that is no longer required will be securely deleted or anonymized where reasonably practicable.

14. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Delete your personal information where appropriate

  • Withdraw consent where processing is based on consent

  • Object to certain processing activities

  • Request information regarding how your data is processed

Requests may be submitted using the contact details below.

15. Children's Privacy

Our websites are intended for general audiences and business customers.

While our websites are accessible to individuals of all ages, they are primarily intended for persons aged 18 years and older.

We do not knowingly collect personal information from children without appropriate legal authority or parental consent where required by law.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will be published on this page with a revised Effective Date.

Continued use of our websites following any changes constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Decee Trading (Pty) Ltd

Email: deceetrading@gmail.com

Telephone: 083 986 3465

Location: Meyerton, Johannesburg, Gauteng, 1960

South Africa