Terms of service

Terms of Service

Effective Date: 27 July 2026

Terms of Service

Welcome to Decee Trading (Pty) Ltd ("Decee Trading", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our websites, deceetrading.co.za and deceetrading.com, including any purchases, quotation requests, enquiries, and services provided through our websites.

By accessing or using our websites, placing an order, requesting a quotation, or otherwise engaging with Decee Trading, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our websites or services.


1. About Decee Trading

Business Name: Decee Trading (Pty) Ltd

Websites:

  • deceetrading.co.za

  • deceetrading.com

Email: deceetrading@gmail.com

Telephone: 083 986 3465

Location: Meyerton, Johannesburg, Gauteng, 1960, South Africa


2. Our Business

Decee Trading supplies industrial, mining, engineering, lifting, conveyor, workshop, and related equipment, spare parts, consumables, and services.

Certain products are stocked for immediate sale, while others may be sourced or manufactured specifically to meet customer requirements.

Information published on our websites is provided for general information purposes and may change without notice.


3. Eligibility

By using our websites, you confirm that you have the legal capacity to enter into binding agreements under applicable law.

Our websites are intended primarily for persons aged 18 years and older, although they may be accessed by individuals of all ages.


4. Products and Services

We make every reasonable effort to accurately display product descriptions, specifications, images, and pricing.

However:

  • Images are for illustrative purposes only.

  • Product colours and finishes may vary.

  • Specifications may change without notice.

  • Manufacturers may update products at any time.

  • Certain products may require confirmation before supply.

Product availability is not guaranteed until an order has been accepted.


5. Pricing

All prices displayed on our websites are subject to change without prior notice.

Although we strive for accuracy, pricing or typographical errors may occasionally occur.

If an incorrect price has been displayed, Decee Trading reserves the right to cancel the affected order and provide the customer with the option to proceed at the correct price or receive a full refund of any amount already paid.


6. Stock Availability

All products are offered subject to stock availability.

Where stock is unavailable, we may:

  • Offer an alternative product;

  • Provide an updated lead time;

  • Source the product from a supplier; or

  • Cancel the order and issue a refund where appropriate.

Stock shown on the website should not be interpreted as a guaranteed indication of immediate availability.


7. Quotations

Quotation requests submitted through our websites do not constitute accepted orders.

Unless otherwise stated in writing:

  • All quotations are valid for 30 calendar days from the date of issue.

  • Pricing may change after the quotation validity period expires.

  • Availability remains subject to supplier stock levels.

  • Freight charges may vary depending on the delivery location and order requirements.

A quotation becomes binding only once accepted by both parties and any required payment conditions have been satisfied.


8. Special Orders

Certain products are specially sourced or manufactured for individual customers.

For these orders:

  • A deposit may be required before procurement or manufacture begins.

  • Production or sourcing will not commence until the required deposit has been received.

  • Deposit amounts will be communicated before the order is confirmed.

  • Special-order products are generally non-cancellable and non-refundable once procurement or production has commenced, except where required by applicable law.


9. Orders

An order is considered accepted only once confirmed by Decee Trading.

We reserve the right to decline or cancel any order where:

  • Pricing errors have occurred;

  • Stock is unavailable;

  • Fraud is suspected;

  • Required information is incomplete;

  • Payment cannot be verified; or

  • Supply is otherwise not reasonably possible.


10. Payments

Payments must be made using the payment methods offered on our websites or otherwise agreed in writing.

Payment processing is facilitated through trusted third-party payment providers, including BobPay.

Decee Trading does not store customers' full payment card information.


11. Shipping and Delivery

Delivery times provided on our websites are estimates only.

While we work closely with trusted courier partners, delivery dates cannot be guaranteed.

Risk in the goods generally passes to the customer upon successful delivery to the delivery address provided.

Customers are responsible for ensuring that delivery information supplied is accurate.


12. Returns and Refunds

Returns, exchanges, and refunds are governed by our separate Returns & Refund Policy.

Customers should review that policy before making a purchase.


13. Warranty

Where applicable, products may be covered by manufacturer warranties.

Warranty coverage is subject to the manufacturer's terms and does not cover damage resulting from:

  • Improper installation;

  • Misuse;

  • Abuse;

  • Negligence;

  • Unauthorized modifications;

  • Normal wear and tear.

Nothing in these Terms limits any rights provided under applicable consumer protection laws.


14. Intellectual Property

All website content, including but not limited to:

  • Logos;

  • Product descriptions;

  • Images;

  • Graphics;

  • Documents;

  • Catalogues;

  • Text;

  • Designs; and

  • Website layout,

is the property of Decee Trading or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.


15. Website Use

You agree not to:

  • Use our websites for unlawful purposes;

  • Attempt to gain unauthorized access to our systems;

  • Interfere with website functionality;

  • Upload malicious software;

  • Copy website content without permission;

  • Submit false or misleading information.

We reserve the right to suspend or terminate access where misuse is suspected.


16. Limitation of Liability

To the fullest extent permitted by law, Decee Trading shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our websites, products, or services.

Our total liability for any claim relating to an order shall not exceed the amount paid for the relevant product or service, except where applicable law provides otherwise.

Nothing in these Terms excludes liability that cannot legally be excluded under South African law.


17. Indemnity

You agree to indemnify and hold harmless Decee Trading, its directors, employees, and representatives from any claims, damages, liabilities, costs, or expenses arising from your misuse of our websites, breach of these Terms, or violation of any applicable law.


18. Privacy

Your use of our websites is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


19. Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated versions will be published on our websites with a revised Effective Date.

Continued use of our websites following any update constitutes acceptance of the revised Terms.


20. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms or the use of our websites shall be subject to the jurisdiction of the competent courts of South Africa.


21. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Decee Trading (Pty) Ltd

Email: deceetrading@gmail.com

Telephone: 083 986 3465

Location: Meyerton, Johannesburg, Gauteng, 1960

South Africa